- At Valley Collision, we understand that being without your car, even for a day, can disrupt your life.
- That’s why we offer Courtesy Cars to keep you moving while your vehicle is in for repairs.
- Whether you’re waiting on a major collision restoration or minor cosmetic work, our goal is to make the process as smooth and stress-free as possible.
- With Valley Collision, you’re not just leaving your vehicle in good hands; you’re also staying on the road without missing a beat.
Courtesy Cars in Courtenay – Valley Collision
Stay Mobile While We Restore Your Vehicle
How Our Courtesy Car Program Works
We make it easy to stay mobile while we handle the repairs.
- Available to qualifying customers having repair work performed at our shop
- Compact, fuel-efficient vehicles provided for daily transportation needs
- Pick-up and drop-off coordination available when scheduled in advance
- ICBC and insurance-approved options for qualifying claims
- Vehicles cleaned and sanitized before every use
We aim to make your experience seamless from the moment you hand us your keys.
Courtesy Cars Are Ideal For:
- Collision repair customers with multi-day turnaround times
- Working professionals, parents, or caregivers needing daily transportation
- Customers waiting for glass, frame, or paint refinishing
- Anyone looking for a no-hassle experience while their car is in the shop
Vehicles are subject to availability and require a valid driver’s license and proof of insurance.
Our staff will walk you through the process and ensure you’re fully covered.
Frequently Asked Questions
- Do I need to pay for the courtesy car?
In most cases, courtesy cars are provided at no extra cost for customers with qualifying repairs.
If insurance is involved, we work directly with your provider to confirm coverage. - What types of vehicles do you offer?
We offer clean, modern, compact sedans or hatchbacks, easy to drive, fuel-efficient, and perfect for local travel. - Can I reserve a courtesy car in advance?
Yes. Let us know during the booking or estimate process. We recommend requesting in advance, as availability is limited. - Is insurance included?
If your insurance policy includes rental coverage, it typically applies to courtesy cars.
If not, we can explain low-cost options to ensure you’re protected. - Can I reserve a courtesy car in advance?
Yes. Let us know during the booking or estimate process.
We recommend requesting in advance, as availability is limited. - Is insurance included?
If your insurance policy includes rental coverage, it typically applies to courtesy cars.
If not, we can explain low-cost options to ensure you’re protected.
Why Choose Valley Collision?
- Serving Courtenay with trusted repairs since 1996
- Family-owned with a focus on convenience and care
- ICBC-accredited and approved by all major insurance providers
- Streamlined claims and repair process, you drop off, we handle the rest
- Courtesy car options help you continue your routine without interruption
We understand life doesn’t stop when your car’s in the shop, and we’re here to help.
Did You Know?
- In BC, many comprehensive auto insurance policies cover the cost of a courtesy car during repairs.
- Driving a courtesy car while repairs are in progress can help reduce financial and logistical strain during claims.
- Valley Collision’s courtesy car program helps prevent delays in your daily responsibilities, work, school, appointments, and errands.
- Our courtesy vehicles are rotated and maintained regularly, so you’ll always drive something safe and reliable.
Using a courtesy car from your repair shop often results in faster claim processing, since everything is handled in one place.
Frequently Asked Questions About Courtesy Cars
- Does Valley Collision offer courtesy cars while my vehicle is being repaired?
Yes. Valley Collision offers courtesy cars to help keep customers on the road while their vehicle is being repaired at the Courtenay collision repair facility. Courtesy vehicles are available for qualifying repairs and subject to availability. - How do I arrange a courtesy car during my collision repair?
Let Valley Collision know that you need transportation when arranging your vehicle repair. The team can discuss courtesy car availability and coordinate a vehicle with your repair schedule when available. - Are courtesy cars available for insurance collision repairs?
Courtesy transportation may be available while your vehicle is undergoing an insurance-related collision repair. Valley Collision works with ICBC and other insurance providers and can help determine the transportation options available for your repair. - Can I reserve a courtesy car before bringing my vehicle in?
It is best to discuss your transportation needs with Valley Collision when scheduling your repair. Courtesy vehicles are subject to availability, so arranging one in advance can help coordinate your transportation with your scheduled repair. - How long can I use a courtesy car?
The length of time a courtesy vehicle is needed will depend on your repair and the arrangements made with Valley Collision. The team coordinates courtesy transportation around the repair process and can provide the applicable details when your repair is scheduled. - Where can I get a courtesy car during collision repair in Courtenay?
Valley Collision provides courtesy cars for qualifying collision repairs at its facility at 2805 Kilpatrick Avenue in Courtenay, BC. The service helps customers stay mobile while their vehicle is undergoing repairs.
Need a Courtesy Car During Repairs?
- We’re here to keep your life moving, even when your vehicle isn’t.
- Ask about courtesy car availability when you schedule your repair at Valley Collision.
Contact us today to book your repair and reserve your courtesy vehicle in Courtenay.